Register today to activate your warranty and receive new product information, recipes and exclusive offers. Please turn it on so that you can experience the full capabilities of this site. If you don’t have one, go up to the minute ratio. If there are no rivets, your blade isn't part of the recall. 2 emails to Cuisinart CS never answered. Contact Support Team. Click here to learn more and manage your cookie settings. Teresa Useful. Buckshaw Avenue However, stainless steel pans lack the nonstick coating that helps reduce the reliance on cooking oil to prevent burning. By continuing to browse this site, you accept the use of cookies or similar types of tracking technology that aim to collect information about your visit and enable you to access personalised services. To obtain your label please follow these instructions -. Be respectful, keep it civil and stay on topic. You can also post directly to -, Customer Care Centre If I could, I would give a zero rating for faulty products and poor customer service I bought the SIGNATURE COLLECTION MULTI-TEMP KETTLE in June DIRECT from Cuisinart, and on receipt realised that the back light didn't turn off after 10 mins as per the instructions, so I emailed them about it. Unless faulty, items must be returned in an unused state with all original packaging. The company is a full-service culinary resource with a wide array of products, preferred by chefs and favored by consumers. Culinary Education Is at the Heart of Our Business. 4. Buckshaw Village PR7 7DW. During COVID-19, we will accept returns of all items within 60 days of receipt. I will not be buying anymore Cuisinart products and will advise all my friends and family not to do so in the future. Cuisinart Products: Find consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. You may reach us at: customer_service@cuisinart.ca or Cuisinart Canada, Attention: Customer Service, 100 Conair Parkway, Woodbridge, ON L4H 0L2. Return postage is free of charge using the Royal Mail service. Discuss: Cuisinart recall: How to return your food processor's faulty blades. Plugged or unplugged, nobody covers the kitchen like Cuisinart. Cuisinart’s comprehensive product lineup means it has everything you need to stock your kitchen, but it also means there are a lot of choices to sort through. You may reach us at: customer_service@cuisinart.ca or Cuisinart Canada, Attention: Customer Service, 100 Conair Parkway, Woodbridge, ON L4H 0L2. Shop the great range of Food Processors at Cuisinart, with FREE UK Delivery & 3 Year Warranty By continuing to browse this site, you accept the use of cookies or similar types of tracking technology that aim to collect information about your visit and … Unless faulty, items must be returned in an unused state with all original packaging. Home cooks are looking for more than just a product purchase. Review: Ordered Cuisinart coffee maker from [redacted] new on 11/19/2015. No recall for you. Follow the on-screen steps, fill out your information and a new blade will be sent to you. Cuisinart (/ ˈ k w iː z ɪ n ɑːr t / kwee-zin-art) is an American home appliance brand owned by Conair Corporation.The company was started in 1971 by Carl Sontheimer to bring an electric food processor to the US market. Editor's note: This story was updated at 5:08 p.m. PT to clarify that only your blade can be returned, not the entire food processor. I will not be buying any more Cuisinart products and will advise all my friends and family not to do … Worried about metal in your meals? Conair Logistics Your browser's Javascript functionality is turned off. Chorley The difference between the riveted blade and non-riveted. Only units that have silver-colored blades with four rivets and a beige plastic center are falling apart. User manuals, Cuisinart Food Processor Operating guides and Service manuals. You can also go to the company's website to request a replacement blade. You may withdraw your consent to receive e-mails at any time. Selling defective products deems to be the way of the world for you. Cuisinart.com Only Online Product Order Assistance. If so, you're in the clear. General inquiries: 1-800-326-6247. Discussion threads can be closed at any time at our discretion. Initial. Package your return securely and take to your nearest Royal Mail drop off location. If your food processor is a recall unit, don't chuck it in the trash. Some 8 million food processors are subject to a voluntary recall from Cuisinart's parent company, Conair, after blades started falling apart and ending up in food. Cuisinart also provides a "Gourmet Locator" under the Customer Care heading of the main company website that lists retail locations up to 90 miles away from a specified ZIP code that carry the company's line of products. Some of Cuisinart's specialty products include wine cellars, bread makers and popcorn makers. Here's how to see if you're affected and how to return your Cuisinart blades. Nobody wants that, so here's how to find out if your unit is affected and what to do if it is. Please call or email us using the above form (select General Inquiries), before you mail your product, to make arrangements for a return. You can call Cuisinart at (800) 211-9604 toll free number, write an email, fill out a contact form on their website www.cuisinart.com, or write a letter to 150 Milford Road, East Windsor, New Jersey, 08520, United States. A place of moments and memories. During COVID-19, we will accept returns of all items within 60 days of receipt. https://www.cnet.com/how-to/cuisinart-recall-how-to-return-your-food-processor When sending your item back, please enclose your name, address, telephone number and proof of purchase. 3. 396 talking about this. This makes them popular among home chefs who demand consistency in their cookware. Share. Definitely a return due to the deceiving part of it. Here's a blade replacement form you can fill out. Your products are a very big disappointment! 1. Example of where to find the model number. First Name. Do NOT trust the electrical system on this unit. Cuisinart stainless steel pans are well-known for possessing a cooking surface that heats evenly. This problem is inherent to many Cuisinart products with a hot plate. Customer Care Product Assistance International Customers Cuisinart will … Store I purchased at (Macy's) has a new 180 day return policy (it used to be unlimited time). A kitchen filled with great food and company is the beating heart of any home. Does the model number begin with FP, end in Y or is it a DLC-6 model? To best serve you, our Cuisinart Representatives are available to answer your calls Monday to Friday, 10:00 AM - 6:30 PM EST. return nonconforming products directly to Cuisinart for repair, or if necessary, replacement, by calling our Consumer Service Center toll-free at 1-800-726-0190. A link to Royal Mail will open which will allow you to generate a pre paid postage label. At Cuisinart our aim is to design products that make good food easier and more enjoyable to make at home. If you are inquiring about a replacement part or have a problem with a part you received for one of your Cuisinart items please Check this Box Submit Fields marked with an asterisk are required. Most people do not require the second knobs and that is why, most coffee makers do not have any second knobs. The units that begin with the following numbers are part of the recall: Also, check the blades. We delete comments that violate our policy, which we encourage you to read. Yikes. Stop using it and call Cuisinart for a replacement blade at 877-339-2534. Call our consumer service toll free number at 1-800-472-7606 Monday – Friday: 9:00 am – 4:30 pm EST Email: Service Centre Unit 4, Revolution Park